Spa: What To Expect in 2010?
It's a fact - the spa is a big industry and is still booming. And nothing can stop that. Sometime in November this year, the International Spa Association (ISPA) released its 2010 Trend Watch report, naming some fascinating craze for spas in 2010:
Customer Service. Nothing beats a good customer service! You could throw the most expensive spa treatment, but when the client isn't contented with her spa experience, it's tantamount to nothing. "In fact, 87 percent of ISPA member spas are using customer feedback mechanisms to guarantee they're exceeding consumers' wants…" Spas must adopt improved means then to give the clients a more gratifying spa experience.
Spa Sampling Menus. This is a primary way to let spa clients get a sort of "preview" of the different treatments that they're considering.
Spa Partnerships. This lets spas to expand their reach by building partnerships with local businesses that may also benefit from them. In this way, spas are able to advance their business and grow the number of clients by taking the spa closer to the clients. Various schemes can be tried on like discounted prices with partner hotels or resorts. And who doesn't enjoy a bargain?
Social Media. From tweeting to blogging, and everything in between, it's estimated that in 2010 social media will carry on being influential in assisting spa-goers make decision from what to where of spa. Needless to say, spas should take advantage of social media to gain clients.
Beauty Rest. Not yet very ordinary, but a tempting option like this can surely grow the number of spa visits. This simply means making that extra time at the spa to catch some forty winks while enjoying a restful massage. Or rather more attractive is to just book a room in a spa heavy with calming aroma to get more sleep.
These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a lot of better things to look forward to for your 2010 spa visits.
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